Health & Safety

COVID-19 UPDATE

harry 30 April 2020 Health & Safety
COVID-19 UPDATE

As we have now lifted from Level 4 lockdown to Level 3, we are able to provide limited cleaning services during this time, these include:

  1. Flood Restoration
  2. End of tenancy cleaning at vacant properties.
  3. Builders cleaning
  4. Curtain & Blind cleaning with contactless pickup & drop-off.

Payment will need to be made either via online banking or credit card prior to our visit.

Temporary Office Hours

Our temporary office opening hours are as below.

  • Monday-Friday: 8AM-4:30PM
  • Saturday/Sunday: closed

During these hours our phone line is available to book in cleaning services, for quotations etc and for contactless blind and curtain dropoff at our office. Our office is not open to walk-ins currently. If you would like to dropoff your curtains and blinds for cleaning, drop them at the front of the office with your contact info (full name, contact number and email address). Someone will always be at the desk at front so will collect your goods right away!

On-Site Cleaning Requirements

For cleaning onsite, please ensure before you book that no persons will be on the premise for the entire duration of the cleaning service. If upon arrival, the property is not vacant, the job will be cancelled and a fee will incur. This is for our safety and yours.

Health and Safety Measures

Our team are taking health and safety very seriously and are adhering to thorough measures provided by the Government. All technicians are doing the below to keep themselves and you safe:

  • maintaining 2M distance from others at all times
  • thorough and frequent washing of hands
  • hand sanitation utilised during, before, and after each job
  • daily sanitation of frequently touched areas in work vehicles
  • use of gloves, masks and other protective equipment
  • anyone who is feeling unwell is strictly told to stay at home, no exceptions

If you have any questions or concerns regarding the above, please don't hesitate to contact us. We look forward to working with you all again.

Need Professional Cleaning Help?

CleaningPRO Auckland provides expert cleaning services for homes and businesses across Auckland.

Professional guidance from CleaningPro Auckland

COVID-19 UPDATE is easiest to manage when you combine safe day-to-day maintenance with the right professional help at the right time. Auckland homes deal with humidity, coastal air, winter moisture and busy family traffic, so cleaning problems can return quickly if the source is not handled properly.

When to call a professional

Call a professional cleaner when staining, odour, moisture, mould risk, delicate fabrics, tenancy requirements or commercial presentation are involved. A trained technician can assess the material, choose the safest method and help avoid damage from over-wetting, harsh chemicals or incorrect DIY products.

Common mistakes to avoid

Maintenance frequency

For most Auckland properties, routine cleaning should be supported by periodic deep cleaning. High-traffic homes, rentals, offices, pets, children and damp rooms usually need attention more often. If you are unsure, CleaningPro can recommend a practical schedule after understanding the property and condition.

Need help? Call 09 884 0343 or request a CleaningPro quote for clear Auckland-based advice.