Flood damage can be a serious issue for properties in Auckland. CleaningPro Auckland offers professional flood restoration to help bring your carpet and home back to life after water damage.
CleaningPro provides flood restoration services in Auckland using advanced structural drying techniques to quickly and efficiently restore the flooded house and dry wet carpet. Our technicians visit and inspect the water damage restoration site every 24-48 hours.
Water damage is an common issue for Kiwi homeowners, whether it’s caused by leaky spouting during a stormy southerly or burst pipes in older homes. From a sudden downpour flooding a West Auckland basement to a slow leak quietly damaging the gib in a Ponsonby bungalow, the impact on your home—and your peace of mind—can be significant.
Water has a way of creeping into every nook and cranny, soaking walls and creating a damp, unhealthy environment. Stains appear on walls, carpets become waterlogged—sometimes beyond saving—and in Auckland’s humid climate, mould can start growing within just 36 hours. This not only makes cleanup more difficult but also poses serious health risks.
Not all restoration companies take the right approach. Some focus on getting the job done quickly rather than thoroughly, which can lead to more damage and extra costs in the long run. They may tear out carpets and walls unnecessarily or fail to properly dry your home, leaving moisture behind and increasing the risk of future mould problems. That’s why it’s essential to choose a company like Cleaning Pro, which prioritises careful drying and detailed restoration to protect your home and your family’s well-being.
The water damage clean-up process starts with an exhaustive inspection of the property in question. It involves a thorough inspection of ceilings, walls, and floors.
Only a professional can truly assess the flood damage caused to your property. The inspection determines the volume of water damage. By sorting and categorising the amount of damage caused by water, we can come up with a plan for how to best fix the damage.
Class 1: This damage is caused by the minimum absorption of water and moisture involving some part of a room. (In technical terms, less than 5% of the total building is affected by the flood.)
Class 2: This damage involves moisture-affected walls and complete carpeting of a full room (5-40% water damage to the building).
Class 3: This damage is considered to be one of the worst flood-effect scenarios in which the moisture saturates almost the entire building. In class 3 damage, the ceilings are also badly affected (over 40% of the building is flooded).
Class 4: This damage classification is a special category. It is necessary if surfaces like stone, hardwood, and concrete are water damaged and require special drying equipment and techniques for restoration.
Category 1: This includes water damage caused by clean water sources like ruptured or leaking water supply pipes and malfunctioning flush tanks, etc. It is important to keep in mind that category 1 water damage can get worse and become category 2 or category 3 damage if it isn't fixed quickly.
Category 2: This is a more serious type of damage caused by detergent carrying grey water from a dishwasher, or washing machine spills. Urine-contaminated water from toilet leakages also falls into this category.
Category 3: This is the most serious class of water damage involving the most hazardous chemicals and has disease-causing potential. This is also called black water flooding. This kind of damage is caused by sewage, natural floods, and other types of stagnant water with dangerous microorganisms.
We prepare water removal plans using our powerful vacuums and extraction pumps. The nature and type of equipment applied depends on the damage caused by water. Our top priority is to remove water to stop the possible growth of bacteria and mould.
After having removed and pumped out the damaging water from your property, the next step is dehumidification to dry out any existing moisture. This is critical for restoration to be effective since moisture can result in the aggressive growth of rot and mould. The drying process can take a number of days to accomplish, depending on the nature and extent of water damage. It also involves wet carpet drying.
Household items are the most delicate and easily affected by water damage. We take great care in ensuring that all household items and personal belongings are thoroughly cleansed. This cleaning is necessary to stop bacteria and mould from growing.
As a standard measure, we treat all affected personal clothing, drapery, and carpeting with antimicrobial chemicals for total decontamination. We use air scrubbers to get rid of dust and moisture in the air, which improves the air quality in the building.
The final and most critical step in flood restoration is the restoration itself. This process requires the replacement of drywall and insulation materials. When the damage isn't too severe, the repair process might just involve putting up a few drywall panels.
In more serious flood damage scenarios, the replacement of complete walls may also be carried out. We always take extreme care to eliminate the chance of exposure to toxic and hazardous substances like asbestos and lead. Such exposure to toxic materials is more likely in homes built over 25 years ago.
In certain water damage situations, the leakage can remain undetected for a long time. This is more relevant to minimal water leakages in drainage pipes or roofs. Such leaks allow the free growth of mould in confined spaces like the ceiling. In such cases, the restoration process is much more laborious and time consuming.
Most people know that water damage can be a major problem, but few are aware of the risks associated with thorough cleaning.
The EPA (Environmental Protection Agency) recommends disposing of any materials wet for over 48 hours in a water damage situation to help keep hazardous microorganisms from reproducing and spreading around your home.
You should take precautions like removing all damp or moist items as soon as possible after an incident occurs, so you don't have to worry about breathing contaminated air in future!
No matter what type of disaster strikes your house, whether it's natural flooding, broken pipes, or other issues, it is vital that you get rid of anything submerged under surface level within 24-72 hours.
All prices are exclusive of GST:
There might be other charges depending on the type of flood and material affected. This includes, but isn't limited to, browning treatment; cleaning the contents; taking out the trash; replacing the underlay or carpet; antimicrobial treatment; carpet repair or installation; and any building work that needs to be done.
Please note that for water extraction after hours, we charge time and a half (i.e. extra $10 per m²). For contaminated water (category 2 / 3 flooding), we may charge $30-$50 per m², depending on the extent of the damage. For flood restoration jobs, a cancellation fee of $300 will apply if you cancel the job after booking.
The extent of the flood damage to your home will dictate how long it takes for things to dry out. In general, drying a carpet with dehumidifiers and air dryers can take 2-3 days, while other surfaces in the structure may need 5 or more!
Our technicians visit every day during recovery efforts, so you'll get updates as soon as we know anything new about the progress of the cleanup.
Please check our carpet cleaning service and Mould Remediation service as well.
*For properties requiring extra efforts will result in +25%
**Parking is the customer’s responsibility, where parking is not available, the customer will pay the costs incurred by parking.
The process is very easy and available 24/7. You can start by calling us on 098697397 and we will send certified restoration specialists to your home.
Once our staff have reviewed the damage thoroughly, CleaningPro's flood restoration specialists will follow our high industry standards to restore your home to safety.
