Flood Restoration Auckland

Over 137,000 buildings are prone to flooding in Auckland. Water damage may be inevitable in some circumstances and can damage your property. CleaningPro Auckland can help bring your carpet and house back to life with a professional flood restoration service.

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Flood Restoration Auckland / Carpet Drying / Water Damage Restoration

CleaningPro provides flood restoration services in Auckland using advanced structural drying techniques to quickly and efficiently restore the flooded house and dry wet carpet. Our technicians visit and inspect the water damage restoration site every 24-48 hours.

Causes And Effects Of Water Damage

From leaky old pipes to dripping roofs due to torrential rain, and from faulty water lines to corroded tubing, water troubles can come in many forms. What ensues is no less than a disaster!

First, the place gets fully soaked at the boundaries and damp in the middle. Then it starts to smell dank and musty. The walls become discoloured and the carpet becomes a wet, squishy mess. In as little as 36 hours, standing water can cause mould to grow, which makes it harder and more expensive to clean up after a flood.

The solution? Flood restoration services. When hired to clean up the mess, most companies take an aggressive approach and start by tearing down the waterlogged walls and framework. They may rip off the destroyed carpets and sometimes even the hardwood floors.

Some companies are so focused on getting your home back that they miss the importance of drying out carpets. What's worse is when a company doesn't care about how long it takes and just wants to get their cleaning done, no matter what condition the carpets end up in.

8 Reasons To Hire CleaningPro Auckland To Restore Your Flooded Property

  1. CleaningPro hires IICRC-certified technicians with the best skills and experience to fix up homes that have been damaged by flood
  2. We are available on call 24/7 and arrive on-site within an hour of the first call. This reduces the risk of water migration to unaffected areas.
  3. We hold a huge inventory of commercial-grade dehumidifiers and air movers. This ensures we can handle multiple jobs at a time. Our huge inventory also allows us to finish the job quickly as we can install sufficient equipment to dry the flooded home.
  4. CleaningPro’s team of highly skilled technicians is equipped with the most modern equipment for flood damage assessment and diagnosis. We have thermo-hygrometers, thermal imaging cameras, moisture sensors, and moisture metres that we can take with us so we can quickly and accurately assess damage on-site.
  5. Our state-of-the-art Rotovac 360i, water claw, and truck-mounted extractors are the most professional water extraction tools available on the market. These machines are designed to remove up to 91% of the water from flood-affected underlays and carpet, and allow much quicker drying of carpet as most of the water is already extracted.
  6. We have 7 flood restoration teams working around Auckland, giving us the capability to respond to multiple client calls at a time.
  7. We have large vehicles, e.g. Mercedes Sprinter, 23CBM Hino truck, compared to our competitors, who deploy much smaller vehicles, such as the smaller-sized Toyota Hiace. Our flood restoration service vehicles have the capacity to carry up to 20 blowers and 8 dehumidifiers at one time. This drastically reduces our transportation costs and response time (as well as our working time at the site).
  8. All teams are CleaningPro employees. This will save you the hassle of dealing with multiple contractors simultaneously. You will deal with one person all the time.

What Our Clients Are Saying?

Shady Jay
Shady Jay
Very impressive results, fair price.
Josephine Howse
Josephine Howse
Great work, on time as promised, and a courteous and efficient operator.
Cassie Vee (Cassie)
Cassie Vee (Cassie)
Really great communication. Cool as guy came and got things done. Had to revise price, but process was quick, smooth and still good pricing. Thanks so much
Kim Philip
Kim Philip
Great service cleaning oversize curtains and treating mould. Easy to deal.with and responsive.
Elena Zhang
Elena Zhang
Good staff and professional service
Hi Guys , thank you very much you were amazing, I phoned you at the last minute and you came asap and all finished for the time frame i needed. Grateful my venetians look like new.
These guys are good! I dealt with the Wellington office. I had a leak in an attic that collapsed the ceiling of the bedroom below. iDry were there within 2 hours of my call. The promptly installed drying equipment, and visited daily to check progress with their moisture meters. Their reporting was top-notch, and their costs clearly communicated in advance. An excellent result.

Flood Restoration Process

The water damage clean-up process starts with an exhaustive inspection of the property in question. It involves a thorough inspection of ceilings, walls, and floors.

Step 1: Inspection

Only a professional can truly assess the flood damage caused to your property. The inspection determines the volume of water damage. By sorting and categorising the amount of damage caused by water, we can come up with a plan for how to best fix the damage.

Classification Of Damage Caused By Flood Water:

Class 1: This damage is caused by the minimum absorption of water and moisture involving some part of a room. (In technical terms, less than 5% of the total building is affected by the flood.)

Class 2: This damage involves moisture-affected walls and complete carpeting of a full room (5-40% water damage to the building).

Class 3: This damage is considered to be one of the worst flood-effect scenarios in which the moisture saturates almost the entire building. In class 3 damage, the ceilings are also badly affected (over 40% of the building is flooded).

Class 4: This damage classification is a special category. It is necessary if surfaces like stone, hardwood, and concrete are water damaged and require special drying equipment and techniques for restoration.

Categories Of Flood Damage:

Category 1: This includes water damage caused by clean water sources like ruptured or leaking water supply pipes and malfunctioning flush tanks, etc. It is important to keep in mind that category 1 water damage can get worse and become category 2 or category 3 damage if it isn't fixed quickly.

Category 2: This is a more serious type of damage caused by detergent carrying grey water from a dishwasher, or washing machine spills. Urine-contaminated water from toilet leakages also falls into this category.

Category 3: This is the most serious class of water damage involving the most hazardous chemicals and has disease-causing potential. This is also called black water flooding. This kind of damage is caused by sewage, natural floods, and other types of stagnant water with dangerous microorganisms.

Step 2: Water Removal From Your Property

We prepare water removal plans using our powerful vacuums and extraction pumps. The nature and type of equipment applied depends on the damage caused by water. Our top priority is to remove water to stop the possible growth of bacteria and mould.

Step 3: Drying The Premises

After having removed and pumped out the damaging water from your property, the next step is dehumidification to dry out any existing moisture. This is critical for restoration to be effective since moisture can result in the aggressive growth of rot and mould. The drying process can take a number of days to accomplish, depending on the nature and extent of water damage. It also involves wet carpet drying.

Step 4: Cleaning Of Household Items

Household items are the most delicate and easily affected by water damage. We take great care in ensuring that all household items and personal belongings are thoroughly cleansed. This cleaning is necessary to stop bacteria and mould from growing.

As a standard measure, we treat all affected personal clothing, drapery, and carpeting with antimicrobial chemicals for total decontamination. We use air scrubbers to get rid of dust and moisture in the air, which improves the air quality in the building.

Step 5: Restoration

The final and most critical step in flood restoration is the restoration itself. This process requires the replacement of drywall and insulation materials. When the damage isn't too severe, the repair process might just involve putting up a few drywall panels.

In more serious flood damage scenarios, the replacement of complete walls may also be carried out. We always take extreme care to eliminate the chance of exposure to toxic and hazardous substances like asbestos and lead. Such exposure to toxic materials is more likely in homes built over 25 years ago.

In certain water damage situations, the leakage can remain undetected for a long time. This is more relevant to minimal water leakages in drainage pipes or roofs. Such leaks allow the free growth of mould in confined spaces like the ceiling. In such cases, the restoration process is much more laborious and time consuming.

It Is Important To Act Fast

Most people know that water damage can be a major problem, but few are aware of the risks associated with thorough cleaning.

The EPA (Environmental Protection Agency) recommends disposing of any materials wet for over 48 hours in a water damage situation to help keep hazardous microorganisms from reproducing and spreading around your home.

You should take precautions like removing all damp or moist items as soon as possible after an incident occurs, so you don't have to worry about breathing contaminated air in future!

No matter what type of disaster strikes your house, whether it's natural flooding, broken pipes, or other issues, it is vital that you get rid of anything submerged under surface level within 24-72 hours.

Flood Restoration Prices:

All prices are exclusive of GST:

  • Water extraction, cleaning and sanitising $20 per square meter (minimum charge $300 i.e. 15 sqm)  per property.
  • Commercial dehumidifier Hire $99 per night..
  • Air blower/carpet Dryer Hire $39 per night.
  • Site inspection $80 each visit per property (up to one hour).
  • Drying equipment delivery/pick up $80 per visit.

There might be other charges depending on the type of flood and material affected. This includes, but isn't limited to, browning treatment; cleaning the contents; taking out the trash; replacing the underlay or carpet; antimicrobial treatment; carpet repair or installation; and any building work that needs to be done.

Please note that for water extraction after hours, we charge time and a half (i.e. extra $10 per m²). For contaminated water (category 2 / 3 flooding), we may charge $30-$50 per m², depending on the extent of the damage. For flood restoration jobs, a cancellation fee of $300 will apply if you cancel the job after booking.

The extent of the flood damage to your home will dictate how long it takes for things to dry out. In general, drying a carpet with dehumidifiers and air dryers can take 2-3 days, while other surfaces in the structure may need 5 or more!

Our technicians visit every day during recovery efforts, so you'll get updates as soon as we know anything new about the progress of the cleanup.

Please check our carpet cleaning service and Mould Remediation service as well.

*For properties requiring extra efforts will result in +25%

**Parking is the customer’s responsibility, where parking is not available, the customer will pay the costs incurred by parking.


If I have a flood emergency, how do I get in touch with CleaningPro Auckland?

The process is very easy and available 24/7. You can start by calling us on 0800405670 and we will send certified restoration specialists to your home.

What steps do you take for flood restoration?

Once our staff have reviewed the damage thoroughly, CleaningPro's flood restoration specialists will follow our high industry standards to restore your home to safety.

Call us now!
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